Professional services - Valk Solutions

Always at your service

Customer satisfaction is our passion

Take advantage of our software through our services

We not only provide software, but we also help you to benefit from it by a broad range of professional services.

Customer service and repair service are available 365 days a year. Critical faults are guaranteed to be resolved within 4 hours. Our support advisors know your shopping process and are just a phone call away to help you. Otherwise, our service technicians will come to you. In short, we do everything we can to make sure you are helped and satisfied!

The information security is in accordance with the standards of ISO 27001 and ISAE 3402. New versions are released periodically so that you are always up-to-date.

Our consultants support you with your roadmap so that ASPOS grows with your business. Training and workshops are also possible.

In other words, we aim for long term cooperation and real customer satisfaction!

Our services

We not only provide software, we also help our customers to benefit from it with a broad range of professional services.

Consultancy
Our business consultants partner with customers to advice and design their optimum roadmaps depending on customers’ needs.

Training
We train your users either individually or in classroom settings to optimally benefit from our software solutions.

Project management
IT projects may be complex with multiple stakeholders, our project managers steer projects towards successful delivery within budget and timelines.

Support
Our support consultants are well trained and know retail processes to support users on a day to day basis either by phone or email.

Onsite service
If needed our service engineers come to your site to fix hardware failure or install new equipment which we deliver from stock.

Hosting
Our cloud services are fully hosted, no more servers are needed, you are unburdened from technology. Our server parks are fully redundant and well secured.

Maintenance
Our application managers pro-actively monitor and optimize the performance of our services without customers’ notice.

Development
Our inhouse development teams further develop the software and create new services to provide maximum added value.

Our partners

Valk Solutions has built up a reliable partner network over the past 30 years

Like to see more? Have it your way

REQUEST A PERSONALIZED DEMO

We are passionate and committed to making our customers happy for the long term. Your business is unique and your brand is personal. That’s why our solutions are tailored to your needs and requirements and to the ones of your customers. Request a demo that ticks all your boxes.

Like to see more?
Have it your way

REQUEST A
PERSONALIZED DEMO

We are passionate and committed to make our customers happy for the long term. Your business is unique and your brand is personal. That’s why our solutions are tailored to your needs and requirements and to the ones of your customers. Request a demo that ticks all your boxes.